Driving Retail Success Across Every Shelf

canada maple leaf

Canadian owned and operated

YEARS OF EXCELLENCE
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CANADIAN COVERAGE
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VISITS COMPLETED
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Who Are We?

Our Why
  • By investing in people and building true partnerships, MCA keeps retail real, helping brands succeed on the shelf and creating lasting opportunities for families and communities
  • To be Canada’s partner of choice for retail merchandising and in-store execution delivering exceptional service that blends agility, experience, and a people-first mindset while helping the world’s top brands reach more consumers and communities.
  • To deliver executional excellence and agile in-store support, ensuring brands thrive where it counts most: in the store and in the hands of consumers.
  • We build long-term relationships, act with integrity, and operate as an extension of your team focusing on meaningful work for our people and measurable impact for our clients.
  • Integrity & Honesty: Transparent, ethical, and always do the right things for clients, employees and communities
  • Family & People-first culture: Employees & clients are treated as family, with a supportive, approachable and caring environment
  • Collaboration & Partnership: Building lasting relationships, working together internally and with clients
  • Diversity & Inclusion: Female-led executive team, culture of fairness and opportunity
  • Resilience & Longevity: Decades of team tenure and client relationship
  • Excellence & Accountability: High standards in delivery, training and client results

Our Journey

1989

mca logo

MCA is founded by Marsha Clark and Steve Kindree with a vision to transform in-field sales and merchandising services across Canada. The company begins with a small team and a single client.

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1992

Mca establishment

Establishes its corporate office and expands operations beyond Ontario and Quebec to deliver national coverage from coast to coast to coast, securing its first major retail partnership.

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1989

1995 Opens regional offices

Opens regional offices across Canada, strengthening its nationwide presence and service capabilities.

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1997

1997 launces

Opens regional offices across Canada, strengthening its nationwide presence and service capabilities.

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1999

1999 store

MCA is founded by Marsha Clark and Steve Kindree with a vision to transform in-field sales and merchandising services across Canada. The company begins with a small team and a single client.

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2001

2001
Introduces IRIS, marking a major step into digital innovation and transforming how field data is captured and managed.
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2010

mca logo

Introduces IRIS, marking a major step into digital innovation and transforming how field data is captured and managed.

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2015

25th anniversary

Reaches 25-year partnerships with leading blue-chip clients, reinforcing its reputation as a trusted industry partner.

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2018

radar
Launches RADAR, expanding into digital and e-commerce solutions to support evolving retail environments.
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2001

2019

Advances cross-border growth and evolves IRIS Technologies, further strengthening MCA’s innovation capabilities.

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2001

2020

Introduces Store Transformation services, helping clients adapt to changing retail experiences.

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2001

2025

Enhances and expands the RADAR platform, delivering even deeper insights and analytics.

Today

37 years later, we continue to drive retail excellence through innovation, execution, and lasting partnerships.

Meet the team behind it all

Lindsay Clark

Lindsay Clark

Chief Financial Officer

Candice Reda

Candice Reda

Chief Financial Officer

Crystal Richards

Senior Director HR/People and Culture

Sandra Parise

Senior Director Procurement/ Finance and Marketing

Greg Gallan

Director Operations QC and Western Canada

Kim Rhynold

Director Operations Atlantic Canada and ON

Kyle Nazareth

Director of Data Operations & Analytics

Benjamin

Director of Office Moral

Chance

Director of Office Moral